AI That Interacts. AI That Executes.
Build AI voice and messaging agents that understand your business, connect to approved systems and get real work done – across customer support, sales, follow-ups and operations.
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Hi & Hello: AI that interacts, AI that executes
Hi & Hello is an AI interaction and execution OS. It lets businesses deploy multilingual AI agents for voice calls, WhatsApp and web chat that hold natural conversations, connect to business systems and take authorized actions, across customer support, sales, follow-ups and operations.
- Low latency: natural, real-time conversations
- Unified context: remembers, reasons and acts across your data
- Maximum scale: from pilots to enterprise, without limits
- Multilanguage: talk to your customers in their language
Talk to your future employee
Meet a team of AI employees that converse, understand and execute real business tasks for you. Try our ready-to-use live voice agents for your business, or talk to an expert about AI employees for your organization.
From conversation to execution
One intelligent system that understands customer conversations, connects your business systems and takes authorized actions.
Converse
Meet and engage customers across channels: voice call, WhatsApp and web chat.
Understand & connect
Make sense of intent, bring context and connect your systems: SAP, ERP, CRM and APIs.
Act & follow through
Execute the right action, update systems and keep customers informed: business record updated, confirmation sent, customer notified.
Omnichannel communications: every conversation, one workspace
Voice, WhatsApp and web chat in one place, with complete customer context, history and next best action.
- Voice calls: inbound and outbound
- WhatsApp: conversations and campaigns
- Web chat: website and app support
- One customer context: history, intent, actions and follow-up
Integrations and workflows: connect every system, govern every action
Bring voice, WhatsApp, web chat and business systems into one orchestrated execution layer, with model flexibility, approvals and enterprise control.
Channels
- Voice
- Web chat
Execution layer
- Conversation router
- Memory and context
- Workflow engine
- Human approval
- Action executor
Connected business systems
- SAP
- ERP
- CRM
- Helpdesk
- Payments
- Calendars
- APIs
AI model flexibility
- Frontier models
- Private LLM (optional, for sensitive deployments)
- Fine-tuned models
- Knowledge base / RAG (grounded on enterprise documents and data)
Security and governance controls
- Identity and SSO
- Role-based access
- Audit trails
- Encryption
- Data residency
- Policy controls
AI Agent Studio: design, train, deploy your AI workforce
Define roles, connect enterprise knowledge, configure tools, test conversations and deploy with control.
Campaigns, simulation and analytics: launch smarter, test confidently, improve continuously
Run outreach campaigns, simulate real conversations, and turn every interaction into actionable insight, all with your AI employees.
- AI Campaigns: plan, launch and manage outbound or follow-up calls at scale
- AI Simulation: test, train and refine your AI employees with real-world scenarios before going live: role-play scenarios, train and upskill teams, evaluate and improve
- Conversation Analytics: turn every conversation into business insight and better outcomes
Benefits
- Higher business outcomes: convert more, resolve faster and drive repeat engagement
- Lower risk, higher reliability: test, validate and improve agents before customer deployment
- Data-driven improvement: turn conversations into measurable actions
- Continuous learning: your AI employees get better with every interaction
- Better team performance: campaigns, coaching and insights from one workspace
Implementation and support: from implementation to impact
We design around your business, data and processes, then build, deploy, support and continuously improve your AI operations. 14+ years in enterprise software.
Enterprise expertise, applied to AI
- Business-first design
- Front, middle and back end
- Built to scale
Forward deployed engineering
Engineers alongside your team, from design and integration to go-live.
- Discover and design
- Integrate and deploy
- Optimise and support
Deployment flexibility
- Cloud
- Private VPC
- On-premise
- Hybrid
Private models available where required.
Implementation journey
- Discover
- Design
- Build and integrate
- Go live
- Support and optimise
Governed delivery: permissions, privacy, approvals, auditability.
Security and governance: enterprise-grade security for human-AI interactions
A secure, compliant and governed foundation to deploy AI employees, handle customer conversations and connect with your business systems, with trust, control and full visibility.
- Identity and access: SSO, role-based access (RBAC) and least privilege
- Data protection: encryption (in transit and at rest) and retention policies
- AI model governance: choose hosted, private/VPC or approved models with policy controls
- Enterprise knowledge (RAG): use your business data securely with access controls
- Audit and traceability: complete logs of conversations, decisions and system actions
- Human in the loop: approvals and oversight for high-impact or sensitive actions
- Continuous protection: industry best practices, monitoring and regular security reviews
- Configurable and flexible: aligns with your security, data and governance policies
- Secure integrations: connects with SAP, ERP, CRM and other enterprise systems with controlled access
Explore use cases: collections and payment reminders, appointment booking and order status. Read about Hi & Hello, see the Security & Governance page, pricing, or contact sales.